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Placing your first order
Placing an order with Axis SoftMedia Inc. is easy. There's no need to create an account first. You automatically create an account when you place your first order online. (We cannot accept orders by phone, fax, or e-mail. All orders must be placed online).

Following are the steps through which you can place the order:

Select the product: select items from the products page.

Proceed to check out: Take a moment to check what items you have placed. If you are sure that you want to buy it, just click on “buy now”. Click the “proceed to checkout” out. You will be taken to the first page of the order form.

Get the discount: if you have the discount coupon.

Discount coupon: if you are a dealer, institution, school, college, government agency, madarsa, bulk purchaser and ISO company, you can get a discount coupon. It can be used while purchasing

Sign in: (if you are a returning customer. Otherwise create a new account.)

Enter a shipping address: Tell us where you would like to ship your order, and let us know if any of the items are to be gifts. (If so, you'll be given a chance to order gift-wrap and add a note.) If you are shipping to a post office box, please enter the words "PO BOX" before your box number to ensure that the order is delivered by the DHL/TNT OR First Flight.

Choose a shipping method: We have three shipping methods which are fast enough to reach you within 3-4 days.

1) DHL/TNT express priority can get the order at your door steps within 48 hours.

2) First Flight normal can get the order at your door steps within 4-5 days.

3) Local Delivery OR Pickup

Provide a password and payment information: Choose a password for your account so that when you come back to Axis SoftMedia Inc. in the future, you can use the same shipping address and method of payment you provided during this first order. You will also be able to use your password to make changes to your order and account information. Make sure you write your password down somewhere so that you remember it the next time you place an order.

Review and submit your order: Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the place your order button to submit your order. Once you place your order, we will send you a confirmation e-mail message. We will send you another e-mail message at the time of shipment.

Check your order status: if you like to see what is the status of your order, whether it is already dispatched, shipped or any other information, click on account and read through order status.
Axis SoftMedia Inc. accepts any currency
Six types of payment methods are available:,

CASH, Credit Cards Online, Prepay with Checks, Purchase Orders, Wire Transfer, & PayPal. We do not accept COD payment of any kind at this time. Purchase Orders (PO) are allowed only from government agencies, schools, and ISO companies that are authorized and verified. Axis SoftMedia Inc. does not issue net-terms to resellers.

CREDIT CARD Online: We accept Visa, MasterCard, Discover, Diners Club, and American Express. We do NOT charge "surcharges" for credit card transactions. Please read the Privacy & Security Statement for more details on secure credit card usage on the net.

Credit card payment is now authorized online in real time. You will be informed immediately if your credit card is declined. If declined, you may check the accuracy of the credit card number and expiration date, or choose a different card to try. Your order will NOT be sent unless the credit card number you entered is authorized. Once accepted, the authorization process allocates the total amount of the. We'll examine each order and make adjustments if necessary before charging your credit card. The actual amount charged can be smaller than the total amount. Currently, less than 2% of all orders are adjusted before charging.

You must provide us with a working phone number in order for us to contact you to confirm your order and in case of problems with your order.

Axis SoftMedia Inc. is very aggressive in getting law enforcement involved in cases of obvious credit card fraud. Do not try it here or ANYWHERE for that matter!

PRE-PAY with a Check: Pre-payment with cashier's check or money order is accepted. You can place the order online, select "Prepay w/ cashier's check" as payment method, get an order number and order confirmation for the total amount of your order. Then get a cashier's check or money order from your bank for the exact amount and mail the check with a copy of the order sheet to us. We'll ship your products within 1-2 business days after the check is received. Your order will be canceled if we do not receive your payment in 10 business days. Orders via Prepay w/ cashier's check are not confirmed until payment is received. Company checks are accepted, but items will not be shipped until checks are cleared by the bank.

PURCHASE ORDER (PO): For corporate accounts, schools, and government agencies where Purchase Orders are required, you must complete the following processes: (1) Mail (no fax is accepted for this purpose) Axis SoftMedia Inc. a letter on your letterhead to formally request us to accept your purchase orders; (2) Print or download an application form and have it filled out, signed, and faxed back to us with your credit information and trade references; wait for us to check the credit information and trade references and verify your information. Please note that an account application may take 1-2 weeks to complete. (3) Once verified and authorized order on-line and fax a formal purchase order to us.

WIRE TRANSFER: We accept wire-transfer from anywhere. After you place your order, details about the wire-transfer process will be e-mailed to you on the second e-mail notification. If you missed that e-mail, please call our sales number that's given on the order confirmation. We'll give you details on how to do wire-transfer over the phone. You must place the order first before calling for the transfer information. The total transferred must include shipping cost. The shipping cost may be adjusted for international addresses and overweight orders. Delay in shipping your order may occur if the wire-transfer received is different from the order total amount. Wire-transfer may take 1-2 business days to confirm. It must be confirmed by our bank before shipping can take place..

PAYPAL: We now accept Paypal payment. If you pay your Paypal account with a credit card, we would suggest using credit card directly. Paypal orders normally got delayed for one day due to extra confirmation and verification process.

Choose "Paypal from a Check Acct" as payment method on the second order page. Once the order is confirmed, you'll receive an automatic reply to give you instructions on how to pay through Paypal and our Paypal ID. Please use your order number as the reference (subject) of your Paypal payment to easy identification. Products will be shipped promptly only after the fund transfer has been confirmed by PayPal.com and the shipping address is for Paypal confirmed address. If your shipping address is different from what's registered with PayPal, your order will be delayed for order verification.

If you don't yet have a PayPal account, you may visit www.paypal.com to open an FREE account. The process of obtaining one and getting the money transferred may take 2-6 business days, which may significantly delay your order.

The products shipped remain the property of Axis SoftMedia Inc. until paid in full. Any legal expenses toward collecting bad debts are buyer's responsibility.
Contacting us

Questions regarding this Privacy Statement or the information practices of the Company’s Web sites and Services should be directed to Axis SoftMedia Inc. Privacy by mailing us at:

Axis SoftMedia Inc. Privacy
103-T, Vaishali “B” Wing, Seth Motishah Road, Mazgaon, Mumbai 400010, Maharashtra, India.